Privacy Policy

1. Introductory provisions

This privacy policy governs the way in which ART HOTEL SERVIS s.r.o., with its registered office at Sokolská 580/13, 779 00 Olomouc, Company ID: 03359182 (hereinafter referred to as the "Administrator"), processes personal data of users of the website www.alfredahermina.cz in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

2. What personal data do we process?

The administrator may process the following categories of data:

• identification data – name, surname, company name,

• contact data – e-mail, telephone, postal address,

• data provided voluntarily – information provided in forms on the website,

• technical data – IP address, cookies, device and browser information.

3. Purposes and legal bases of processing

We process personal data for the purpose of:

• performance of a contract (e.g. processing an order, providing services),

• processing an inquiry or request sent via a web form,

• fulfillment of legal obligations (accounting and tax agenda),

• legitimate interest of the controller (improvement of services, protection of rights and claims),

• consent of the data subject (sending commercial communications, newsletters, use of cookies).

4. Retention period

• We only store personal data for the period necessary for the purpose for which it was obtained.

• We store data from business relationships for the duration of the contract and subsequently for the period required by law (e.g. accounting documents 10 years).

• We store data processed on the basis of consent until revoked consent.

5. Recipients of personal data

Personal data may be made available to:

• our contractual partners (e.g. hosting provider, accountant, carriers),

• public authorities, if required by law.
  Personal data is not transferred outside the EU unless an adequate level of protection is ensured under the GDPR.

6. Data Subject Rights

You have the right to:

• request access to your data,

• request correction or completion,

• request erasure ("right to be forgotten"),

• request restriction of processing,

• object to processing,

• exercise the right to data portability,

• file a complaint with the Office for Personal Data Protection (www.uoou.cz).

7. Contact details

To exercise your rights, you can contact:
info@alfredahermina.cz
+420 602 55 33 13
Sokolská 580/13, 779 00 Olomouc, Czech Republic

8. Final provisions

These principles come into effect on 1. 1. 2026. The administrator reserves the right to update them. The current version is always available on the website www.alfredahermina.cz.